Can I shop in English?

Yes. Please visit the Nihonbashi Flagship Store at anytime and we will assist you in English.
TEL: +81-3-3241-8818 e-mail:

How do I get to the Nihonbashi main shop from Narita Airport?

Take the Keisei Skyliner Express train from Narita Airport to Nippori
Take the JR Yamanote Line from Nippori to Kanda
Take the Tokyo Metro Ginza Line from Kanda to Mitsukoshimae
There is a direct underground passage from Mitsukoshimae Station to the shop
Take the Airport Limousine from Narita Airport, which takes you directly to the Mandarin Oriental Tokyo

Do you send purchased products to Narita Airport to be picked up there?

Yes. You can pick up the products you have purchased at the Kuroneko Yamato window in the departure area.

Can I purchase your products at Haneda Airport?

Yes. Our shops are located in Terminal 1 and 2.

Ask for more information, please call the number below.

TEL: +81-3-6428-8704 (Haneda Airport Shop)

We wish to go observe your business operations. Do you accept such visitors from overseas?

Yes. Please contact us at the contact point below for further details.
Sembikiya Contact: Ohshima

TEL: +81-3-3241-8818 e-mail:

Will you deliver your products to the hotel I am staying at in Japan?

Yes. Please inform us of the hotel address and the name of the recipient at the contact point below.

TEL: +81-3-3241-8818 e-mail:

Do you sell a particular fruit from a particular country?

Please contact us at the contact point below for further details.

TEL: +81-3-3241-8818 e-mail: